What is an audio ducker? And why do we need one? Are you getting what you need from your audio sources? Are you able to mix live tour guided commentary with pre-recorded audio? Or struggling to find a solution that simplifies the delivery of two sources of sightseeing narration? A common question we get from […]
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Why Larger Tour Groups Need Tour Guide Systems
“That is what keeps us different from the others. You are not just a number. We know you by name. We want to keep that family-style atmosphere.” – Mario Poulin, Owner/President Rockland Travel is a travel agency that began in 1979. Mario Poulin, the owner and President of Rockland Travel has been running the organization […]
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Storytelling Changes Brain Chemistry
We live in stories all day long. We dream in stories all night long. Stories are how we connect in more meaningful ways. So why are organizations like Harvard Business Review, Forbes, Fast Company, and The Economist talking about storytelling as a powerful strategic weapon? Storytelling has been influencing behaviours and changing attitudes since the […]
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Tour Guide Hiring Rules You Should Break!
During the launch of a new walking tour company, our customer was considering how they could create more value for their potential customers. Their goal was to create a company that offered: Fanatical Customer Service Exceptional Experiences Engaging stories Clear Communication with groups Differentiation They spent several weeks defining the best routes, identifying and researching […]
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