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Case Studies
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GPS Commentary Solutions -
Audio Guides -
GPS Commentary Solutions -
Tour Guide Systems -
GPS Commentary Solutions -
Tour Guide Systems -
GPS Commentary Solutions -
Tour Guide Systems -
GPS Commentary Solutions -
Audio Guides -
GPS Commentary Solutions -
Tour Guide Systems -
GPS Commentary Solutions -
Tour Guide Systems -
Tour Guide Systems -
Tour Guide Systems -
Tour Guide Systems
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White Papers
Why GPS Multimedia Solutions in the Sightseeing Industry?
Why are companies moving into automated GPS solutions? Automation is advancing companies forward with business efficiency while simplifying lives.
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Testimonials
Multi-language GPS Commentary Solutions
“The AudioConexus product we bought last year was identified as an opportunity for us to be alone in that offering. We took a leadership position by having an exclusive offer in the Toronto market, which in the tour operator market can be a slow climb. We’re already seeing a great response and enthusiasm from the market. We didn’t anticipate that there would be the initial response there was – we’ve already seen a significant increase in ridership!”
– Cindi Vanden Heuvel, Vice President, Mariposa Cruises
READ CASE STUDY
“As we see the tourism industry develop and evolve it becomes more important to work with countries and markets that are not just English speaking… (By servicing foreign language markets) This was the best year the company has ever had! Without AudioConexus, we would have only been able to operate half the buses that we had on our tours. That’s the number one thing with AudioConexus, they made it possible for us to provide a consistent commentary experience without the extra expense of having train drivers in lengthy commentary delivery.”
– Jason Bryant, West Coast Sightseeing
READ CASE STUDY
“To me narration is a very important component that attractions like us often undervalue. Every time our trains depart we have one chance to deliver information that either makes or breaks our patrons’ experience and perception of us. By controlling our message and sharing the information we want to share, we ensure that the quality of experience is always great! On our daily train excursions, we want to provide the exact same experience as the people did yesterday and for the people that come tomorrow. It’s not a unique concept – Disney does it, even McDonalds does it.”
– Josh Miller, Station Manager, North Shore Scenic Railway
READ CASE STUDY
“The AudioConexus multi-language system gives us the opportunity to put our products out in front of this growing market. The high level of translation and production quality that AudioConexus provides resulted in a powerful guest experience where we get the highest tour ratings and best customer reviews. The AudioConexus system is an answer to the eternal question of “what does the customer want? As a result, we plan on adding additional units, more languages, and new tours to our product line.”
– Steven Hites, President & CEO, Skagway Street Car Company
READ CASE STUDY
“I think the quality of our narration improved dramatically through the efforts of the team from AudioConexus. The experience, with all the sensory magic, brings a whole new life to the cruise. Well done!”
– Willem Polak, President, Potomac Riverboat Company
“AudioConexus has helped us with this by providing new, vibrant and exciting commentary. Our customers now have the ability to enjoy the cruise narration in their own language which allows us to continue to be the #1 choice for 1000 Islands Cruises.”
– Neil McCarney, General Manager, Gananoque Boat Lines
“I just wanted to thank AudioConexus for helping us troubleshoot a problem with the hardware on our newest Duck. It turned out to be a simple problem with a CAT5 wire that we easily replaced, but I was more than happy with the service from your staff. Knowing that your staff were out of the office today but still took the time to talk about my issue and to help me get things resolved really quickly showed a level service that customers rarely see. Thanks!”
– Matt Knowlton, Project Manager, System Administrator, Boston Duck Tours
“It is with great pride and appreciation I say THANK YOU. Your dedication and professionalism is a breath of fresh air. I asked a lot of you and boy did you deliver, everybody was on their game and you didn’t miss a beat. The product you gave us is perfect and is better than what I’ve seen and heard with other larger tour companies. I truly feel I can am putting my best foot forward thanks to you.”
– Mohammad Jomha, General Manager, Doha Bus, Qatar
“We explored a range of solutions to deliver a new entertainment experience on our trolley and concluded AudioConexus’s GPS tour system was the best choice for us. We partnered with AudioConexus because we knew incorporating their GPS technology for location-specific storytelling would provide us with the Wow! factor we were looking for. We’re now providing even better tours!”
– Jesse Herron, Co-owner, ABQ Trolley Company
“Our staff is such an important aspect of our tours and we wanted to provide everyone who visits with us a personal and interactive experience. By providing GPS tour commentary on the river, we’ve been able to share our history and our stories so that everyone gets the same great experience. The system runs flawlessly and guests (and staff!) really like it!”
– Peter Kingsmill, Manager of Operations, Shearwater River Cruises
“I’m thrilled to be using GPS audio systems on our coaches. The tour allows me to offer my guests’ better service and an even better tour. The combination of our automated audio tour and our live driver commentary means our guests always receive a great experience.”
– Dave Golston, Driver and Tour Guide, Gray Line San Diego
“When Capital Cruises provided us with a taste of the experience in Korean on their vessel during a recent familiarization tour, we immediately recognized the value it brings our guests.”
– Park, Ji-Young, HanaTour Service Inc.
“We’re providing high quality passenger entertainment while meeting the needs of foreign language travelers. The portability of our GPS Tour Systems means our passengers will always receive the very best of what New Zealand has to offer. We chose AudioConexus because we’re committed to providing world-class sightseeing experiences in some of the most spectacular natural locations in the world.”
– John Ellis, South Island Manager, Gray Line New Zealand
“By embracing our culture and heritage and our relentless commitment to innovation, we are transforming the Gray Line Australia customer experience. We have chosen AudioConexus in view of its outstanding record in developing and executing GPS Tour solutions in many companies from diverse industry sectors within tourism.”
– Joost Timmer, Sales & Marketing Manager, Gray Line Australia
“We’re removing language barriers for our visitors and providing better customer service for our guests. Offering foreign language audio tours advances our commitment of delivering high-quality, fun, entertaining and educational tours for visitors from around the world or around the corner.”
– Ron Thomson, President & Owner, Uncle Sam Boat Tours
“Our fleet of trolleys in now a media network for advertisers, providing enhanced passenger experiences with amazing results! Our advertising program has been so successful that we’re expanding with AudioConexus. Our ROI was achieved quickly and we couldn’t be happier.”
– Dan Herbert, Director of Advertising, Waikiki Trolley
“As an innovative organization, we needed state-of-the-art technology to deliver audio tours in our highly unique submarine environment. AudioConexus worked closely with us to achieve our goal – to share our Hawaii in an immersive underwater adventure that offer visitors to Waikiki Beach outstanding audio theatre experiences 100 feet below the ocean’s surface.”
– Mark Almaraz, General Manager, Atlantis Adventures
“Our new GPS-enabled audio tours allow us to enhance our passengers’ experiences with fun and entertaining stories on our sightseeing routes. Offering GPS audio tours demonstrates our commitment to delivering high-quality, engaging and entertaining tours each and every time our tours depart.”
– Ed Comartin, General Manager, Gray Line San Diego
“Passengers are immersed in the stories and sounds of the Cuyahoga Valley, a natural backdrop for achieving our educational mission – to provide passengers on our railroad with great stories that captivate the imagination while sharing our interpretive message. We’re extremely pleased with the high-quality of experience for our passengers.”
– Jennie Vasarhelyi, Chief, Interpretation, Education and Visitor Services, Cuyahoga Valley National Park
“AudioConexus has met and exceeded our expectations by delivering entertaining, engaging, (spine tingling), and educational tour experiences that capture the essence of St. Augustine’s rich history and architectural ambiance. Your team of Creative Development professionals blew my mind!”
– Jeff Tabor, President, SAGPS Tour Adventures
“Capital Cruises is focused on raising the bar in tourism by providing exceptional sightseeing experiences in multiple languages simultaneously. We’re bridging the gap between product availability and foreign language market demands while providing better touring experiences for our guests. AudioConexus gave us a market leading edge.”
– Kurt Huck, President, Capital Cruises
“We are now delivering GPS audio tours on our boats which exceed our original project scope with very satisfying results. The AudioConexus product and their support is providing our sales and marketing staff with the tools they require to reach new markets and attract new customers.”
– Hugh MacKenzie, General Manager, Kingston 1000 Islands Cruises
READ CASE STUDY
“Developing an app for MythBusters: The Explosive Exhibition required an intensive creative process to create an engaging interactive mobile experience, it had to not only support the scientific method, it had to be a part of it. We needed a data-sharing infrastructure built into our iOS app to support public access to information collected from experiments in the exhibition. From research and script writing to design and (app) development, AudioConexus was a true collaborator in developing a new and experimental experience for museum guests. Thanks to the team at AudioConexus we are able to break the boundaries of museum exhibitions.”
– Geoffrey Curley, President & CEO, Geoffrey Curley and Associates
“AudioConexus worked closely with Tourism Sault Ste. Marie to develop an educational and entertaining audio commentary for our major attraction, the Agawa Canyon Tour Train. This unique audio presentation, which is GPS triggered has proved to be a huge success and has been instrumental in helping to increase passenger levels on the tour, since it was introduced two years ago. Their team is highly professional and provided the finished product on time and on budget.”
– Ian McMillan, Executive Director, Tourism Sault Ste. Marie
“We have been using the AudioConexus systems on our seven new double decker buses and can say without any reservation that it has taken our guest touring experience to the highest levels possible in the state of Hawaii. A TRUE WIN-WIN-WIN-WIN by all accounts.”
– Lee Collins, Vice President, Sales and Marketing, AlohaBus
“Blue Boat Company was the first canal cruise company, and indeed, the first company in The Netherlands, to install an AudioConexus multilingual commentary system. The premiere of the “Discover Amsterdam with Ron & Nel” was a great success due to the most pleasant and fruitful collaboration with the team at AudioConexus.”
– Ramon van der Storm, Managing Director, Blue Boat Company
READ CASE STUDY
“The Coca Cola London Eye river cruise is delivered with the ebb and flow of the historic river Thames. This made our project more complex because the tides are constantly changing and AudioConexus took the time to coach the London Eye staff on what was required for the scripts, and helped to create the river cruise tours. The GPS tour systems are easy to use and staff and guests are really pleased with the quality of the commentary making the London Eye happy to work with AudioConexus.”
– Davey Barrett, Show Services Manager, Coca-Cola London Eyes
“Just our first year in having AudioConexus systems for MSC and Costa, it went from a tour that would cancel sometimes due to low participation to selling out almost every call that they were here… We had these people that had been on the tour 12 or 13 times and they came back again and heard our new audio tour and they loved it – it had been the best one they’d ever been on! It’s great when our customers know the product and they love that we’ve improved.”
– Eddie Parish, Operations, Out Islands Charters
Tour Guide Systems
“We are an Events Management company and our purpose for using HearMe tour guide systems was to offer simultaneous translation at an event we were managing. The system worked beautifully well. We had more than 550 delegates in the tented hall, and for test purposes, we walked much outside the hall, and clarity was perfect. I am delighted by your product and wholly endorse it certainly for this use.”
– Deepak Singh, President, Spiritual Journeys
“The HearMe tour guide system makes my tours much better. […] It makes a huge difference. […] If there’s one thing I wish we could do is, inform tourists about the difference between the HearMe and other types of amplification systems. People don’t realize how they’re missing out when they take tours because they can’t hear. With my tours I feel they get the full tour value and more.”
– Annaline Dinkelman, Owner, Wall Street Walks, New York
READ CASE STUDY
“When I’m doing the plant tour where I take the time to explain to visitors all the key improvements in all the key areas of the plant, it takes over an hour. When you’re doing a larger tour when you want people to hear you, you need to speak quite loud for an extended period of time. It gets quite tough on your throat. With this tour system, it’s much easier. Everything has worked properly, but the fact that we bought the system… has resulted in a lot of compliments from our customers.”
– Ilia Chliapnikov Director of Operational Excellence, Martinrea
READ CASE STUDY
“Our multi-lingual training environment requires unique equipment that are hardly available in the market. The HearMe Tour Guide System is the only tool that has been able to provide the required level of flexibility. At the same time, the components are surprisingly reliable and easy to operate. We are yet to experience any failure or the need to contact support.”
– Bahman Kashi, Executive Director, John Deutsch International, Queen’s University
“We take our groups out for the best of traditional Nordic Walking with our anatomy and kinesiology experience in Central Park in New York City. We tested the AudioConexus HearMe Tour Guide System for interference among all the trees and buildings as well as for distance. The sound quality was phenomenal and the distance even more impressive. No ambient noise from the leaders mic during cardio period. We use your tour guide system with every workout!”
– Bill Rosson, HYVÄ nordicwalking
READ CASE STUDY
“I just wanted to send you a quick note to let you know that the tour guide system that we purchased from AudioConexus is EXCEEDING our expectations. I operate a Segway Tour in Columbus, OH and our riders are telling us that the sound is clear with no signal drop or “break up” even when we are in a long line of Segways 80’ – 100’ feet long. This is exactly the system that I was looking for!”
– David Weller, SegAway Tours of Columbus
“The tour guide system is working wonderfully well. It’s far better than the tour guide system we were renting and people are loving it! Thanks for all your help!”
– Tunde Disu, Winners Chapel, UK
“Our tour guides are just raving about how easy our new tour guide systems are to use. Management and our guides have commented on how much staff time we’ve saved and how good the quality has been. We’ve very happy with our purchase and highly recommend these systems for live guided tours.”
– Elaine Baran, Director, Esprit Travel & Tours
“Your tour guide system was a great success in our fifteen day Ukraine cruise project for 180 passengers. The AudioConexus system worked amazingly well on the busy and loud streets and village visits. It was a great time saver. The passengers and guides loved it. The bottom line was that it helped raise the bar for international roots tourism. Take a bow!”
– Walter Unger, Vision 2000 Travel Group
“We have a busy tour operating business working with all the major cruise lines calling into St. Thomas. We specifically created an island excursion featuring AudioConexus tour guide systems which our drivers, guides and tour participants find very easy to handle and use. We’re especially satisfied with your after sales support! AudioConexus is a pleasure to deal with and they are always willing to go that extra step.”
– Martyn J. Crawford, President and Owner, Topsails Inc.
“The range and quality of the HearMe units, earpieces, and noise canceling boom microphone allow our riders to comfortably hear everything the tour guide is saying – even on a busy/noisy street. The tour guide system provides a more professional and enhanced experience to the tour, and both our guests and our staff love them.”
– Max Rastelli, Owner, Segway Nova Scotia
Audio Guides
“Our museum is challenged on space yet large on stories to tell regarding our exhibits. Our audio tour system has been an information sharing multiplier and has brought to life our stories relating to exhibits. Comments from our guests are all positive and their average stays have increased greatly. Support from AudioConexus has also been wonderful.”
– Doug Gist, Silver State National Peace Officers Museum
“AudioConexus exceeded our expectations by creating audio tours that strike a perfect balance … maintaining the calm, serenity in our gardens while providing the high quality edutainment visitors seek.”
– Michael Moon, General Manager, Dole Plantation
“People have had a very positive response; they really enjoy it. It gets people out and gets them walking and helps destress the situation… When their loved one might be in surgery, we’ll offer it to them to get their mind off of what’s going on… Its therapeutic – art and healing – to be able to enjoy the art throughout the facility. Its therapeutic for our patients and our visitors – It’s holistic healing.”
– Kathi Robinson, Senior Director of Professional & Support Services, Novant Health Huntersville Medical Center
“We are thrilled to be Canada’s first home builder to provide our guests with entertaining and engaging audio tours by AudioConexus. By sharing many of the features of our luxury Built Green™ homes, we’re achieving our goal of providing our visitors with entertaining, informative tours that highlight the importance of energy conservation and environmental responsibility.”
– Marilyn Kaz, President, Kensington Master Builders Inc.
“The exceptional customer service we’ve received from each and every company representative is another reason that we would recommend AudioConexus. Each person we’ve worked with has been very helpful along the way of researching, purchasing, and implementing our new system for our busy tour schedule. Recording our new tour script through AudioConexus worked flawlessly and we’re very happy with how professionally it was done and sounds. Thank you for everything.”
– Karren Jeske, Communications Manager, Standard Process Inc
READ CASE STUDY
“The communication was on fleek; it was crazy. You guys were calling us and emailing us every step of the way on what was missing and what we needed to do. The communication between your company and ours was really stellar. We felt like we knew what was happening at your office even though you were 1000 miles away. We felt like we were part of the process, it was great!”
– David Ulrich, Senior Event Manager, B.I. Worldwide
